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Wireless Internet

Free Wireless Internet Access

Did you know that London Public Library provides free wireless Internet access at our locations*?

All that you need to connect to this free network is a valid LPL card and PIN.

* not currently available at Glanworth

Internet Service Policy
Internet Service Policy
Frequently Asked Questions

 How do I use wireless Internet at the library?

Login instructions as of March 5, 2012

  1. Browse available wireless networks and choose LondonPublicLibrary * (If you do not see LondonPublicLibrary, scroll down to see Troubleshooting)
  2. Read "I Agree" Statement
  3. Enter your library barcode (starts with 22104)
  4. Enter 4 digit PIN
  5. Accept "I Agree" Statement

You are now free to browse the Internet until 5 minutes before library closing time.

Troubleshooting

If you do not see LondonPublicLibrary in your list of available WIFI wireless connections move to another location nearby for a better signal

If your device does not connect, you may need to adjust your settings.

DHCP (Dynamic Host Configuration Protocol): Obtain an IP address automatically

DNS (Domain Name Server): Obtain DNS server address automatically

For example: Windows 7

 

For example, in Windows 7

When is the service available, and is there a time limit?

Wireless service is available during regular hours at each location until 5 minutes before closing. You may use the service for as long as the library is open.

Can guests or visitors to London access the wireless network?
Wireless access for visitors without a London Public Library card can often be accomodated. Talk to staff at any of our locations you visit for more information.
Will we need a Library Card to log in to the wireless in Library Meeting Spaces?
The Library will provide free wireless access for those attending programs or renting space in our meeting spaces. For more information, please contact our Community Outreach and Program Services office, 519-661-5122.
Is the wireless network secure?
By their very nature, public WiFi networks are not secure. The authentication portion of the service is protected to keep your barcode and PIN secure. Use this service at your own risk.
Is the wireless connection filtered?

Wireless connections are not filtered for content except for First floor Central library (Children/Teen area).

Can I access LPL online databases?
Absolutely! Online databases can be accessed from the LPL website. You will still need your valid borrower’s card to log on to the databases, just like from home. Our wifi can also be used to access and download audio and eBooks via our website.
Can I print from my wireless connection?
Unfortunately, wireless users cannot print directly to LPL printers. In order to print, please save to a portable storage device, and then use a public workstation as usual.
Who can I talk to about the wireless service?
You can talk to staff, or or get in touch with us online.
Need to update your PIN?
When you come into the library, bring your library card and ask staff to help you set (or reset) you PIN.
I think my card is expired. What do I do?
When you come into the library, bring your library card and a piece of ID with your address and ask staff to update your card. You will need to pay off any outstanding fines.
I've never had a LPL card? How do I get one?

Getting a Library Card is easy and takes just a few minutes in person at any library location. Also, there are many other useful tools, collections and services that you can take advantage of with your LPL card.

More information about getting a card.